SAP Knowledge Base Article - Public

3016927 - Unable to save Site Configuration in CSB - Recruiting Marketing


When attempting to save the site integration details in CSB, the following error is obtained : "The system failed to save the configuration"


SAP SuccessFactors Recruiting Marketing

  • New Command Center (V2)
  • Career Site Builder (CSB)


Missing values for googleMapCenterLatLong in siteSettings


Engineering as working on correcting the issue. Until then there is a workaround:  Save the site in CSB as follows:

  1. Disable CSB in CCv2
  2. Go into CSB and go to Site Configuration > Map Settings and set some values for Map Center Latitude and Longitude sliders & Save
  3. Re-enable CSB in CCv2
  4. After this go back to Site Configuration > Site Integrations and you’ll be able to save the SSO settings

See Also

3008696  Unable to Save Career Site Builder Configuration After Importing Site Settings - Recruiting Marketing


KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem


SAP SuccessFactors Recruiting all versions