SAP Knowledge Base Article - Public

3016927 - Unable to save Site Configuration in CSB - Recruiting Marketing

Symptom

When attempting to save the site integration details in CSB, the following error is obtained : "The system failed to save the configuration"

Environment

SAP SuccessFactors Recruiting Marketing

  • New Command Center (V2)
  • Career Site Builder (CSB)

Cause

Even though Google map is no longer a site setting and the configuration is found only in the corresponding component, Missing Google map values in the XML will cause the site configuration save to fail.


Resolution

In CSB, Export the site settings (Tools / Import & Export) and inspect the XML

Make sure the following entries are present and values populated: 

<setting>
<propertyname><![CDATA[googleMapBodyOfWaterColor]]></propertyname>
<propertyvalue><![CDATA[#000000]]></propertyvalue>
<siteid>XXXX</siteid>
</setting>

<setting>
<setting><propertyname><![CDATA[googleMapCenterLatLong]]></propertyname>
<propertyvalue><![CDATA[39.5,-98.5]]></propertyvalue>
<siteid>XXXX</siteid>
</setting>

<setting>
<propertyname><![CDATA[maptype]]></propertyname>
<propertyvalue><![CDATA[1]]></propertyvalue>
<siteid>XXXX</siteid>
<setting>


Important notes : 
* Latitude or longitude should be an integer or a decimal number with at least one decimal place.
* Latitude should be in the range of [-90, 90].
* Longitude should in the range of [-180, 180].

See Also

KB article 3008696 - Unable to Save Career Site Builder Configuration After Importing Site Settings - Recruiting Marketing

Keywords

RMK-25711, CSB, site configuration, LL001, BAD_LAT_LONG, map settings, Latitude, longitude , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions