SAP Knowledge Base Article - Public

3016458 - IPS Sync SAC Error System Owner can't be deleted

Symptom

  • Error message in IPS in relation to SPEOPLEANALYTICS user. 
  • SPEOPLEANALYTICS with statusCode: 400, Response: {"status":400,"message":"User/group operation not completed: The System Owner cannot be deleted"}. 

Environment

  • IPS
  • SuccessFactors People Analytics

Reproducing the Issue

  1. Login to IPS with your S-User account. 
  2. Run a read / resync job from Source (SF) to Target (SAC). 
  3. Check Job Logs and see the error in the user sync. 
    1. SPEOPLEANALYTICS with statusCode: 400, Response: {"status":400,"message":"User/group operation not completed: The System Owner cannot be deleted"},

Cause

The user SPEOPLEANALYTICS is automatically assigned a role in SAC for System Owner (the user which completed the upgrade to People Analytics). 

Resolution

We cannot delete the system owner for People Analytics at this point in time and this is an expected behaviour. 

Keywords

IPS, user sync, IAS, SAC, People Analytics, SPEOPLEANALYTICS , KBA , LOD-SF-ANA-SAC-ADM , Admin - IAS, IPS, Instance Sync/Refresh, Upgrade , BC-IAM-IPS , Identity Provisioning Service (IPS) , Known Error

Product

SAP SuccessFactors HXM Core 2011