Unable to connect to Live Data Connection to S/4HANA Cloud (via OAuth) from the SAP Analytics Cloud Mobile App for iOS
- Issue is not reproducible from a Web Browser on the same Mobile Device, or from Desktop
- SAP Analytics Cloud (Enterprise) 2021.X.X
- SAP Analytics Cloud Mobile App for iOS - 2.82.0
- Apple iPhone with iOS 14.2
Reproducing the Issue
- Open SAC Mobile App
- Log in successfully
- Open Story based on Live Data Connection to S/4HANA Cloud via OAuth
- Observe that no Data is shown
"Optimized for iOS" is disabled.
- Log in to SAP Analytics Cloud via Desktop and open the Story you wish to open in iOS
- In the top left, Click File > "Wrench Icon / Edit Story" > Story Details
- Under the "Optimized for iOS" option, enable this to benefit from the same WebView with optimized performance and loading for iOS. (see Example below)
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , LOD-ANA-MOB-AND , SAC Mobile Android Specific , Problem