SAP Knowledge Base Article - Public

3016281 - Error: "Failed to call SAP Analytics Cloud agent and refer to the system monitor trace for details." occurs when adding datasource location on SAC

Symptom

  • Error: "Failed to call SAP Analytics Cloud agent and refer to the system monitor trace for details." occurs when adding datasource location on SAC

Failed to call SAP Analytics Cloud agent and refer to the system monitor trace for details. Please contact your administrator to ensure that SAP Analytics Cloud agent is running, configured correctly and is reachable from the SAP Cloud Platform Cloud Connector.
Correlation ID: 25930913-8920-4752-8258-311774219191

Environment

  • SAP Analytics Cloud 2020.21

Reproducing the Issue

  1. Configure Cloud Connector and SAP Analytics Cloud Agent
  2. Logon SAC, go to System > Administration > Datasource Configuration.
  3. Add datasource location.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also


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Keywords

SAP Analytics Cloud agent, location, system, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0