Symptom
- Error: "Failed to call SAP Analytics Cloud agent and refer to the system monitor trace for details." occurs when adding datasource location on SAC
Failed to call SAP Analytics Cloud agent and refer to the system monitor trace for details. Please contact your administrator to ensure that SAP Analytics Cloud agent is running, configured correctly and is reachable from the SAP Cloud Platform Cloud Connector.
Correlation ID: 25930913-8920-4752-8258-311774219191
Environment
- SAP Analytics Cloud 2020.21
Reproducing the Issue
- Configure Cloud Connector and SAP Analytics Cloud Agent
- Logon SAC, go to System > Administration > Datasource Configuration.
- Add datasource location.
Cause
This issue is currently under investigation by Development.
Resolution
This issue is currently under investigation by Development.
See Also
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
Your feedback is important to help us improve our knowledge base.
Please rate how useful you found this article by using the star rating feature at the beginning of this article.
Thank you.
Keywords
SAP Analytics Cloud agent, location, system, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem