SAP Knowledge Base Article - Public

3016145 - Unable to Purge User with Multiple Employment

Symptom

Unable To Purge User with multiple Employment

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

Employee central - Concurrent Employment

Reproducing the Issue

  • Rehired a user using a "Rehire with New Employment"
  • Terminate user Via - MSS Take action
  • purge user
  • Go to Purge monitor export result

Result: User XXXXXXX could not be purged because it is a Main Assignment. You have several options. You can change the person’s Main Assignment in Manage Data, or you can purge the Main Assignment along with all other users for the person, or you can purge all other users for this person before the Main Assignment

Cause

Issue with the deployment and the tables for purging.

Resolution

Step1: Enable Concurrent Employment Management

  • Go to "Manage Employee Central Settings" in Admin Center
  • Enable the "Concurrent Employment Management"
  • Wait for a few minutes for the feature settings to refresh
  • Apply the same steps in Option A

Once the purge is successful, you can disable the feature: Concurrent Employment Management  Go to admin center

  • Manage Employee Central Settings
  • enable or disable: Concurrent Employment Management

Step 2: Create Secondary Assignments

  • Navigate to Manage Data
  • Create New --> Secondary Assignments.
  • Enter Effective Start Date: The Hire/Rehire date of employment (the active one or that you want to be the main)
  • Define Person Id external, this can be found in the biographical info, sometimes it is named personId on the UI (the active one or that you want to be the main)
  • Define Externalcode, can be any unique string (Any text or/and number string that will make sense to your business scenario)
  • Enter Employment/UserId, select employment (the inactive one or the one to become secondary)

Step 3: Purge user

  • See 2585473 - ##### Belongs to EC Data Thus Can't Be Purged / There is data for this user in Employee Central (EC) 

See Also

 2749427 - Unable To Permanently Purge user after a Soft Purge

Keywords

User XXXXXXX could not be purged because it is a Main Assignment. You have several options. You can change the person’s Main Assignment in Manage Data, or you can purge the Main Assignment along with all other users for the person, or you can purge all other users for this person before the Main Assignment, , KBA , LOD-SF-EC-CGA , Global Assignment & Concurrent Employment , LOD-SF-EC-DPP , Data Protection & Privacy (DTM, DRTM, CAL, RAL) , Problem

Product

SAP SuccessFactors HXM Core 2011