SAP Knowledge Base Article - Preview

3015741 - "Received a fatal TLS1.0 protocol version alert message from the peer" when connecting to cloud system from on premise through Webservices

Symptom

  • ICM trace(ICM Tracing - SAP Help Portal) shows the error message SRT: Processing error in Internet Communication Framework: ("SSL handshake with <server hostname>:<port> failed: SSSLERR_SSL_READ (-58)SAPCRYPTO:SSL_read() failedSapSSLSessionStartNB()==SSSLERR_SSL_READ  SSL:SSL_read() failed  (536875120/0x20001070)  => "received a fatal TLS1.0 protocol version alert message from the peer" 
  • Issue is seen when connecting an On-premise SAP system Webservice consumer to a SAP cloud  Provider service. It can also happen when the On-Premise SAP system is the provider and the SAP cloud system is the consumer. 
  • ICM Tracing - SAP Help Portal a level 3 ICM trace will show more details with regards to TLS version mismatch. 


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Environment

  • ABAP Web Service
  • SAP Netweaver
  • SAP NetWeaver Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

TLS 1.0 protocol version ,SRT: Processing error in Internet Communication Framework,SMICM, Cloud, handshake, hana.ondemand.com,510007,SSLWebservice, Web Service, Webservices, Web Services, ESI , KBA , BC-ESI-WS-ABA-CFG , WebServices ABAP Configuration , BC-ESI-WS-ABA , Web Service and SOAP - ABAP , Problem

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