- Support team determination using BRF+ based on Category ID
- Action Find Support Team Responsible by FDT Rule is active and configured
- Support team is not filled correctly based on BRF Plus configuration
- Simulation in BRF+ works as expected
- Category ID level 3 is not determining Support Team though Category ID level 2 does
- BRF +Support Team determination issue
SAP Solution Manager 7.20
SAP Solution Manager 7.2
KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.