SAP Knowledge Base Article - Public

3015108 - Display tokens for Recommendation Description not working - LMS

Symptom

The display tokens for Recommendation Description, Admin Recommendation Description and Personalized Recommendation Description are not working correctly with Recommendation Newsletter Template HTML when using in Launch Editor mode.

Environment

SAP Successfactors Learning

Reproducing the Issue

  1. Go to Learning Administration > System Administration > Manage Email > Email Notification Templates
  2. Search for Template ID: ApmRecommendationsNewsletter
  3. Click the edit icon
  4. Click Messages tab
  5. Click Launch Editor
  6. It shows Display CSS style if available; position: relative; border-left: 8px solid #929292; padding-left: 15 px;"> for P2P Recommendation Comments, Admin Recommendation Description and Personalized Recommendation Description.

Cause

Coding Issue

Resolution

PTCH-35006 patch will be available in b2011p16 version on February 2, 2011 that should fix this issue. 

See Also

2364573 - Recommendations Newsletter Frequently Asked Questions for Learning Management System (LMS)

Keywords

ApmRecommendationsNewsletter, Recommendation Description, Admin Recommendation Description, Personalized Recommendation Description, tokens, syntax tags, Display CSS style, notification template, launch editor , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning 2005 ; SAP SuccessFactors Learning 2011

Attachments

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