SAP Knowledge Base Article - Preview

3014596 - sapwebdisp, Web Dispatcher, YELLOW, Running but status info unavailable

Symptom

Web dispatcher is unresponsive. When attempting to check its status via OS level, through sapcontrol interface, the result is the following:

server01:sidadm 01> sapcontrol -nr xx -function GetProcessList
sapwebdisp, Web Dispatcher, YELLOW, Running but status info unavailable, 2021 01 01 12:00:00, XXX:XX:XX, <PID>


By searching at OS level for the <PID> (process ID) we can confirm that it does not belong to a web dispatcher but to a different live process.


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Environment

  • SAP Netweaver
  • SAP Web dispatcher
  • Operating system

Product

SAP NetWeaver all versions ; SAP Web Dispatcher all versions

Keywords

KBA , BC-CST-WDP , Web Dispatcher , Problem

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