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3014480 - Error when saving Analysis for Office report to File Repository Server storage location on NAS

Symptom

Receive error from AfO client application when attempting to save AfO reports to BI Platform:

  • [145c-96d8-91] 2 exceptions occurred

Message for exception 1 : A critical exception has occurred, please share these details with your Administrator.

The associated files of the following objects were not successfully written to the File Repository.   :<9876543JqWlnTGjt1eKADroYfSs3unKd4WkTMZC52518316J63mLEfMUttQWpIxIv93J4aAshfWjGl5/dsws_upload_Adc5GYivbLlHnQhNkMy2NU0><7654321>

SI_IDs: (7654321)

(FWM 02144)     -

Message for exception 2 : The file \\Example_UNC_Path\BIP\someplace\FileStore\Input\temp\\Input.Example_SIA\info1f60b065f078cc27.tmp may be corrupted.  Reason: Cannot relocate the temporary copy (\\Example_UNC_Path\BIP\someplace\FileStore\Input\temp\\Input.Example_SIA\infoabcdb065f078cc27.tmp) to its real location (\\Example_UNC_Path\BIP\someplace\FileStore\Input\a_051\109\038\2518323\dsws_upload_adc55555bllhnqhnkmy2nu0-guid[a6c9d349-b625-474c-8574-df834046f7c6a2]).

:[145c-96d8-91] UploadFile exception (Error: WBP 99999)

It was mentioned by the customer: The same symptom is not noticed for any other type of BI object type, regardless of size.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2

  • Analysis for Office client 2.8 SP02

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

SBOP, BI, BIP, BI4, BI4.x, AO, AFO, NAS, SAN, FRS, FileRepositoryServer, Input, tmp, temp, .xlsx, Office, "Cannot relocate the temporary copy to its real location" , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-AO-XLA , Excel Addin , Problem

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