SAP Knowledge Base Article - Public

3014055 - No reply to a comment in 'Discussion' forum in SAP Jam

Symptom

In the Discussion forum, the feature 'Reply to comment' only adds a comment to the post and is not able to reply to an user's comment.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Jam Collaboration

Reproducing the Issue

  1. Go to a group
  2. Click Forum
  3. Select 'Discussions'
  4. Click a discussion
  5. Write a comment
  6. Click 'Reply' below the comment


Resolution

This is working by design. The discussion is created by replying to the created discussion. The wall comments were disabled that's why the behavior of discuss is not consistent with the others sections in Forum.


Keywords

Discussion, Forum, Reply to a comment, Comment , KBA , LOD-SF-JAM-GRP , Group Issues , How To

Product

SAP Jam Collaboration all versions