SAP Knowledge Base Article - Public

3013834 - No option to Move Address Fields in Accounts

Symptom

There is no option to move Address Fields in Accounts to the Header.

Environment

SAP Sales Cloud

Reproducing the Issue

1. Go to the Customers work centre.
2. Go to the Accounts view.
3. Open any Account.
4. In Adaptation mode, go to Address field -> No Move button is available.

Cause

Edit Group fields are not allowed to move from their group.

Resolution

Address fields are not move-enabled.  This is the standard system behavior.

Keywords

address field, move, account, header , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions