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3013659 - RSCMSPWS cannot set the DB user password for content server correctly due to the password is not in fully UPPER case

Symptom

  • The password of the MaxDB user for connection from SAP Content Server is not in fully UPPER case.
  • The DB user is OK, and can be used for logon the MaxDB.
  • The content server is not working well after setting/updating the DB password by report RSCMSPWS even the password is correct.
  • The following error occurred in content server trace.

    ......SQLConnect failed, [SAP AG][LIBSDBOD SO][SAP MaxDB] General error;-4008 POS(1) Unknown user name/password combination, Error Code: -4008)

  • In CSADMIN, the content repository is in "offline" status with error "SQLConnect failed,  [SAP ....".


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Environment

  • SAP Content Server 6.5
  • SAP Content Server 7.5

Keywords

Content Server, MaxDB, username, password, UPPER case, lower case, mixed case, RSCMSPWS, -4008, Unknown user name/password combination, Error Code: -4008 , KBA , BC-SRV-KPR-CS , SAP Content Server , Problem

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