No emails are triggered during the application status update when the updates is done via SFAPI call.
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- created an application
- execute the SFAPI that update the application status
- the email notifications are setup but no emails get triggered
When the system update an application status via SFAPI the system only update the Application ID. Triggering emails is not included on this task.
The suggestion will be to switch to an integration that uses ODATA API instead since this feature has been enhanced there.
ODATA API SFAPI email status update application , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem