SAP Knowledge Base Article - Public

3013309 - Payment Terms are coming from payer party in Sales Quote

Symptom

You create a Sales Quote and the Payment Terms are coming from the Payer Party and not fro the Account master data.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customer center.
  2. Go to the Account view.
  3. Open Account 123 (123 refer to the account ID).
  4. Go to the Sales Quote facet.
  5. Create new Sales Quote.


You notice the Payment Terms do not come from the Account master data.

Cause

The Payment Term is determined from the Payer Party.

Resolution

This is the expected system behavior.

If you need Payment Terms to be populated with Account master data information urgently you may contact your PDI partner to help with such request or approach directly the SAP Cloud Service Center.

In standard the payment terms are determined from the payer party. This cannot be configured. If you need the payment terms determined from the account, you need to do this with custom coding (PDI).

The payment terms are PSM released with write access.

See Also

2567182 - Payment Terms Are Coming From Account In Sales Orders

Keywords

 Payment Terms, Account, Sales Quote, Sales Order,  master data. , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions