SAP Knowledge Base Article - Public

3013149 - Onboarding Form is not working as the settings in Reference Files >> Forms

Symptom

Scenario 1:

As per settings in Reference Files >> Forms, only candidates need to sign the form, but the application asks for the signature of manager.

Scenario 2:

HRData meets the condition in Reference Files >> Forms,  but the form does not show to the candidate.

Environment

  • SAP SuccessFactors Onboarding
  • Onboarding 1.0

Cause

Conflict between settings configured in different place.

Resolution

Scenario 1:

  1. Please go to Super Admin and find the form with problem.
  2. Check Form Properties.
  3. Make sure "Corporate Representative Prints Form" and "New-Hire Prints Form" is not checked.

Scenario 2:

  1. Please go to Onboarding >> Settings >> PDF forms and find the form with problem.
  2. If the Filter is set with different conditions, delete it.

Keywords

Stop sign page, corporate representative to sign the forms, stop page at end of nes step, form skipped , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , Problem

Product

SAP SuccessFactors Onboarding all versions