SAP Knowledge Base Article - Public

3012758 - [ONB 2.0]Blank Error when submitting PDC

Symptom

Blank Error appears when submitting PDC step which prevents external user from completing the PDC step

Environment

SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  • Login as the external user and fill all the details in PDC 
  • Submit the PDC step and you will get a blank error

Cause

Workflow Configured in the system which is not supported in ONB 2.0

Resolution

  • Modify the workflow configuration which is causing the issue to ensure that it does not get triggered for ONB 
  • Sample WF is shown below

       

Keywords

Blank Error, Error at PDC , KBA , LOD-SF-OBX-PDC , Propogation Data Changes RCM to ONB , Problem

Product

SAP SuccessFactors Onboarding 2011