SAP Knowledge Base Article - Public

3012561 - Onboarding Document Center Standard Export is not working

Symptom

  • In SuperAdmin, DocCenterStandardExportFeature is active but for some reason files are failing. Customer is not receveing file in SFTP site.
  • Document Center Standard Export is failing to send the file to our SFTP site.
  • Onboarding Documents are not going to SFTP site and impacting downstream system.



Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log into Super Admin
  2. Go to Features
  3. Make sure DocCenterStandardExportFeature is active.

Resolution

  • Open a support ticket with SAP Onboading product support. They will engage Operation to check the system setting in the backend. 

Keywords

SF, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem

Product

SAP SuccessFactors Onboarding all versions