SAP Knowledge Base Article - Public

3012447 - [ONB 2.0] E-mail Body Character Limit

Symptom

Is there a character limit for E-mail Body ?

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to e-mail Templates
  2. Choose a Template
  3. Edit the Template
  4. Enter >4000 character for email body
  5. Cannot save the changes

Cause

Maximum character limit for email body is 4000 characters

Resolution

Maintain the e-mail body characters within 4000 and save the template.

Keywords

Character Limit, email body, Limit, e-mail template , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding 2011