SAP Knowledge Base Article - Preview

3011894 - Pull-Down List for Message Processor Not Appearing for Support Team - ITSM

Symptom

When selecting the support team, it is expected that a drop-down list of message processors belonging to that support team becomes available, but this does not happen.


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SOLMAN, itsm, incident, message processor, processor, support team, drop down, pull down, drop-down, select, choose, input, field , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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