SAP Knowledge Base Article - Public

3011236 - 'Failed to open report "Internal Server Error" - report an incident.' when you run the report Material Inventories - Reconciliation

Symptom

When you run the report Material Inventories - Reconciliation, you get an error 'Failed to open report "Internal Server Error" - report an incident.'

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Go to Business Analytics Work Center.
  2. Go to Design Reports View.
  3. Search and open report Material Inventories - Reconciliation(Report ID FININVU08).
  4. Enter Company ABC, Set of Book GHI, Key Date DD.MM.YYYY.
  5. Click on Apply.

After loading for a while, you get the error 'Failed to open report "Internal Server Error" - report an incident.'

Cause

The error "Failed to open report "Internal Server Error" - report an incident" comes when there is large amount of data. By giving the key date, the report tries to fetch all the data from the beginning till the key date you have provided.

Resolution

As a workaround, you can fetch data in the MDAV by providing the date intervals for which you want the data.

To fetch data from the MDAV:

  1. Go to Business Analytics Work Center.
  2. Go to Data Sources View.
  3. Search for FININVU08.
  4. Click on Preview.
  5. In the MDAV, enter the details; Company ABC, Set of Books GHI; Change the selection of Proposed Posting date from 'Equal to' to 'In Between' and enter the start and end date for which you want to find the details('Key Date' in report is mapped to 'Proposed Posting Date' in the MDAV.).
  6. Click on apply.

This should fetch the data between given periods.

Please be noted that the data cannot be previewed by the support account, you can follow the steps above from your end with end user accounts.

Keywords

'Failed to open report "Internal Server Error" - report an incident.'; Material Inventories - Reconciliation; 物料库存对账; “打开报表“内部服务器错误”失败,请报告故障. , KBA , SRD-FIN-INV , Inventory , Problem

Product

SAP Business ByDesign all versions