SAP Knowledge Base Article - Preview

3011046 - Error 632 on database encrypted pages - SAP ASE

Symptom

  • On SAP ASE systems, using "Full Database Encryption", Error 632 accompanied by a signal 11 error in memmove() is received during :

update (index) statistics
create index
System Copy import or during post-import index creation or statistic update steps of System Copy, on systems running SAP applications

  • The errors are:

Printing stacktrace for diagnostic investigation of 632 error with state 2 (len=-18270, maxlen=16384)

Current process (0x0) infected with signal 11 (SIGSEGV) - in functions:

ea_bufdecrypt
brfinish
sdfinish_normal
sddone_normal
blkioComplete
kdcProcessCompletions
udcPoll
iocRunController

 Run to completion task iocRunController(b40f9670) exception 11

  • The ASE DiskIoController terminates after the Error 632 is encountered due to which ASE hangs
  • ASE needs to be restarted in order to clear the io controller-related hang situation.
  • The original error 632 persists when the offending process is attempted after ASE is restarted.


Read more...

Environment

  • SAP Adaptive Server Enterprise (ASE) 160 SP03
  • SAP Adaptive Server Enterprise (ASE) 160 SP03 for Business Suite

Product

SAP ERP 6.0

Keywords

632, memmove, encrypted, "Full Database Encryption", 823940, CR 823940, CR#823940, hangs, hanging, hung, statistics, "create index", "System Copy", import , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.