SAP Knowledge Base Article - Preview

3010580 - SITSPMON: How to send ITS Support Information in a Support Incident

Symptom

An ITS related problem should be analyzed and SAP Support asked for the Support Information from transaction SITSPMON.

Support information contains necessary data about the integrated ITS, which can help to pinpoint the source of a problem.


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Environment

  • SAP NetWeaver
  • Internet Transaction Server (ITS)
  • SAP GUI for HTML (WEBGUI)

Product

ABAP platform all versions ; SAP NetWeaver Application Server for ABAP innovation package all versions ; SAP NetWeaver Application Server for SAP S/4HANA all versions ; SAP NetWeaver all versions

Keywords

ITS, Internet Transaction Server, support, information, copy, incident, SITSPMON, information table, attach, troubleshooting , KBA , BC-FES-WGU , SAP GUI for HTML , BC-FES-ITS , SAP Internet Transaction Server , How To

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