SAP Knowledge Base Article - Preview

3010412 - SAP Support Backbone - Configuration Overview, Responsibilities and Troubleshooting

Symptom

You're looking for information about the configuration and troubleshooting of the SAP Support Backbone connections?

This note provides useful notes and links for the configuration for different use-cases and hints for the troubleshooting.


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Environment

SAP Support Backbone

Keywords

support hub, backbone, SAP-SUPPORT_PORTAL, HTTPS, SAP-SUPPORT_PARCELBOX, SAP-SUPPORT_NOTE_DOWNLOAD, synchronous, asynchronous, webservice, channel, SAPSUP, DSA, Hub , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , SV-SMG-SER-EWA , EarlyWatch Alert , BC-UPG-NA , SAP Notes Assistant , BC-UPG-OCS , Online Corr. Support (Tools:Supp.-Pack., Addon Install/Upgr) , SV-SMG-SDD , Service Data Download , How To

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