SAP Knowledge Base Article - Public

3009902 - Blended Course Home item type error

Symptom

When using a blended item with item type ID that includes extended characters (e.g. Ä ) upon first load of new blendedcoursehome the details continuously loads or are blank and consecutive attempts give error:

"Failed to create function call due to The literal '<item type>' does not match the facets' constraints."
where <item type> is the actual item type ID with the extended character.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create an item type with an extended character.
  2. Enable BlendedCourseHome.
  3. Create a blended (online & scheduled) item using the above item type.
  4. Try launching the course or register for schedule and get the loading and get the error with consecutive attempts.

Cause

Issue being investigated in INC0221880

Resolution

Issue being investigated in INC0221880

Keywords

sap, success, factors, learning, lms, course, home, blended, item, type, coursehome, blendedcoursehome , KBA , LOD-SF-LMS-CHM , Course Home , LOD-SF-LMS , Learning Management System , Bug Filed

Product

SAP SuccessFactors Learning 2011