SAP Knowledge Base Article - Preview

3009883 - Receipts are not printed

Symptom

You are trying to print a receipt or any other document from the CCO, however, the document is not printed.

In the log file, the error below is raised:

FATAL com.sap.scco.ap.pos.printer.PrintQueue - Error during the print.
com.sap.scco.hl.JposRuntimeException: "data" is too big to fit in the form.
at com.sap.vp.jpos.JposHardwareService.createJposRuntimeException(JposHardwareService.java:323) ~[?:?]
at com.sap.vp.jpos.CPOSPrinterService.printBarCode(CPOSPrinterService.java:519) ~[?:?]
at com.sap.vp.jpos.CPOSPrinterService.printLine(CPOSPrinterService.java:164) ~[?:?]
at com.sap.vp.jpos.CPOSPrinterService.printWithoutRecovery(CPOSPrinterService.java:277) ~[?:?]
at com.sap.vp.jpos.CPOSPrinterService.print(CPOSPrinterService.java:227) ~[?:?]
at com.sap.vp.jpos.CPOSPrinterService.print(CPOSPrinterService.java:254) ~[?:?]
at com.sap.vp.jpos.CPOSPrinterService.print(CPOSPrinterService.java:254) ~[?:?]
at com.sap.vp.jpos.CPOSPrinterService.print(CPOSPrinterService.java:211) ~[?:?]
at com.sap.scco.ap.pos.printer.printprocessor.JPOSPrintProcessor.print(JPOSPrintProcessor.java:168) ~[ENV.jar:?]
at com.sap.scco.ap.pos.printer.printprocessor.JPOSPrintProcessor.print(JPOSPrintProcessor.java:139) ~[ENV.jar:?]
at com.sap.scco.ap.pos.printer.PrintQueue.run(PrintQueue.java:84) [ENV.jar:?]


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Environment

  • SAP Customer Checkout
  • JPOS Printer

Product

SAP Customer Checkout all versions

Keywords

"data" is too big to fit in the form, print, printed, receipt, beleg, document , KBA , IS-SE-CCO , Customer Checkout , Problem

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