The standard Cover Letter field ("coverLetter") has been defined as one of the Candidate Search Display Options in the Candidate Profile Template.
On Candidate Search page, the Cover letter is not coming as a link, like we used to have for Resume. The section is always blank even though the candidate is having the Cover letter.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Recruiting Management
This is a known defect and we are working on the code fix.
Please follow up this KBA in order to have further updates on the progress of this investigation by clicking on the star.
cover letter, Candidate Search, Display Option , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Known Error