SAP Knowledge Base Article - Public

3009867 - Signature Date is Picking Incorrect Time Zone - Onboarding 1.0

Symptom

Digital signature date is capturing incorrect time zone.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Users time zone is not available, by default the server time zone will be used for signature date.

Resolution

If users time zone is expected to appears, the following configuration is necessary:

  1. Add new Account option "TimeZoneSelector.Enabled" and set it to true;
  2. User will get an option to select timezone in NES step "E_Password" panel;
  3. Date field will be set as per selected TimeZone by user.

Keywords

onboarding, ONB, time zone, incorrectly time zone, TimeZoneSelector.Enabled, digital signature, signature date , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , Problem

Product

SAP SuccessFactors Onboarding all versions