- (ONB) Continue Onboarding process Template is sent before onboardee has logged into system or completed PDC
- Content of Continue Onboarding Process email is misleading as onboardee as not logged in yet
SAP SuccessFactors Onboarding 2.0
Reproducing the Issue
- Complete New Hire Data Review Step
- Start Onboarding Process Email is sent
- Continue Onboarding Process Email is also sent at the same time
- Content of Continue Onboarding Process Email is misleading
- In Process Variant Manager CDC is configured to trigger at the same time as PDC.
- Continue Onboarding process Template this email is specific to custom data collection and will be triggered only to complete CDC.
- Use custom notification to modify email content, so it is not misleading to onboardee
- Product team are to consider this for enhancement in the future
Email, CDC, Continue Onboarding Process email, Continue Onboarding Process template, (ONB) Onboardee Category, email services, onboarding 2.0 , KBA , LOD-SF-OBX-EML , Notifications , Problem