SAP Knowledge Base Article - Preview

3009482 - Category Text search criteria show documents with other category text values or the expected results are missing entirely - Solution Manager

Symptom

  • Categorization schema has been modified after previously being activated and used in documents
  • Search Incidents or Charm documents (RfC, Normal Change, etc) on Category Text and returned search results are wrong
  • Searching category text and returning documents that have a different category assigned to them
  • Searching category text and missing documents though with no category text criteria, can see documents with the entered category text value


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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

MLC, AIC_CMCR_S/CMSR, CL_AIC_CMCR_CMSR0_IMPL, CL_AIC_INC_CHARMSR_CN00, AIC_INCIDENT_S/IncidentSR , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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