SAP Knowledge Base Article - Public

3009379 - Error "Entity ChangeAuditUI_mdfObject_VH is not found" when selecting external code on MDF Change Audit report

Symptom

On Change Audit's MDF Change History Data report, when you try to select the External Code the below error message is shown:

  • Entity ChangeAuditUI_mdfObject_VH is not found. Please contact your system administrator 

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Login as an Admin with access to Change Audit feature;
  2. Go to Change Audit Reports;
  3. Go to tab Create Business Data Report;
  4. Select MDF Change History Data;
  5. On the pop-up, select one object or the affected object;
  6. On External Code, click the link on the right to open the selection;
  7. You will face an error message pop up with the below error:
    •  "Entity ChangeAuditUI_mdfObject_VH is not found. Please contact your system administrator

Cause

There is a cache inconsistency on your instance.

Resolution

The solution is with an admin user do an OData API Metadata Refresh, follow the steps below:

  1. Go to Admin Center -> Company Settings -> OData API Metadata Refresh and Export;
  2. Click the Refresh button;
  3. Wait for a Refresh Successful message be posted on the right of the button;
  4. Then the issue should be fixed, please logout and login again and test it.

In case after have done the above, the issue persists, raise an incident with component LOD-SF-PLT-CHA, providing the steps to reproduce the issue and support access. 

Keywords

 Audit MDF metadata Framework failure Change Audit Object , KBA , LOD-SF-PLT-CHA , Change Audit , LOD-SF-MDF , Metadata Framework , Problem

Product

SAP SuccessFactors HXM Suite all versions