SAP Knowledge Base Article - Public

3008918 - 403 forbidden error happens while opening model on live HANA SSO connection in SAP Analytics Cloud (SAC)

Symptom

The following error occurs in SAP Analytics Cloud (SAC) while opening one model on HANA live connection with SSO enabled

  • 403 forbidden
    The server refused to fulfill the request.

Environment

  • SAP Analytics Cloud (Enterprise) 2020.21.14

Reproducing the Issue

  1. Create a HANA live connection and enable SSO authentication as per following guide:
    https://help.sap.com/viewer/00f68c2e08b941f081002fd3691d86a7/release/en-US/780842e11ee44dd6b5e7bd23cf393aff.html
  2. Save the connection and create a new model via this connection.
  3. While saving the model getting following error:
    403 forbidden
    The server refused to fulfill the request.
  4. User and Password authentication is working correctly.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

Product

SAP Analytics Cloud 1.0