Survey responses data are not exported in Survey by Individual Response report after inactivating and re-activating the survey.
Reproducing the Issue
- Find a survey which has responses data > Uncheck 'active' box on Survey summary tab > Click 'YES' to inactivate it.
- Check' Active' box again > Apply Changes
- Run 'Survey by Individual Reponses （CSV）’ report > Filter the survey ID in step 1 > Run report
- The report is blank and have no responses data
When inactivating a survey, the Item association will also be removed.
User should select 'YES' for report criteria 'Include Previous Item Associations' to export previous response data.
Survey Response report blank
, KBA , LOD-SF-LMS , Learning Management System , Problem