SAP Knowledge Base Article - Public

3007962 - When Saving the Job Profile Content on the Job Requisition an Application Error Pop Ups - Recruiting Management

Symptom

When updating the Job Profile on the Job Requisition, the system throws an Application Error:

Fingerprint: 1821c1a2bcbec0292e98662f88b216e09057acff

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting > Select a Job Requisition
  2. Go to the Job Profile tab
  3. Press the save button (No changes are required to save the page)

Cause

This is being caused by a new HTML validation, which are checking some HTML tags on the Job Profile content.

Resolution

If you are experiencing this issue, you can either submit a ticket to Product Support team or click on star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad

Keywords

1821c1a2bcbec0292e98662f88b216e09057acff, job, profile, requisition, error, save, saving , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions