SAP Knowledge Base Article - Public

3007714 - Onboarding candidate's language is not defaulting to company's default language

Symptom

When initiating an Onboarding candidate from RCM, the default locale of the candidate is different from company's default language.

Environment

SAP SuccessFactors Onboarding 

Reproducing the Issue

  1. In Recruiting, open the job application
  2. Select Take Action > Initiate Onboarding

Cause

There is a hris-mapping of default locale.

Resolution

Please check Data Model.

If there is hris-mapping of default locale, remove the mapping.

Keywords

language, default locale, defaultLocale , KBA , LOD-SF-OBX-RCM , Integration RCM , How To

Product

SAP SuccessFactors Onboarding all versions