SAP Knowledge Base Article - Public

3007590 - Custom color palette can only show 9 different colors in chart in SAP Analytics Cloud (SAC)

Symptom

  • Custom color palette can only show 9 different colors in chart in SAP Analytics Cloud (SAC)

Environment

  • SAP Analytics Cloud (Enterprise) 2020.21.11

Reproducing the Issue

  1. Log on to SAC tenant.
  2. Create a new story with a chart based on sample model [BestRunJuice_SampleModel].
  3. Select measure [Gross Margin], and then dimension [Sales manager] containing more then 9 members for Color.
    => For all standard color palette, it could show more than 9 colors with a bit difference (dark and light).
  4. Create a new custom palette where the max Swatches is 9.
    => It could only show 9 different colors in the chart.
    => Starting from the 10th members of color dimension, it will show same error as the previous 9 members recurring.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, color, custom, Swatches, palette, 9, nine, more, different, same, duplicated, recur, recurring , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0