Symptom
- Custom color palette can only show 9 different colors in chart in SAP Analytics Cloud (SAC)
Environment
- SAP Analytics Cloud (Enterprise) 2020.21.11
Reproducing the Issue
- Log on to SAC tenant.
- Create a new story with a chart based on sample model [BestRunJuice_SampleModel].
- Select measure [Gross Margin], and then dimension [Sales manager] containing more then 9 members for Color.
=> For all standard color palette, it could show more than 9 colors with a bit difference (dark and light). - Create a new custom palette where the max Swatches is 9.
=> It could only show 9 different colors in the chart.
=> Starting from the 10th members of color dimension, it will show same error as the previous 9 members recurring.
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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