When accessing an employee profile in C4C, you notice that there is no data displayed under SAP JAM Groups tab.
SAP Cloud for Customer
Reproducing the Issue
- Navigate to People work center.
- Navigate to Employees work center view.
- Search for the user which created SAP JAM Groups.
- Open the profile.
- Navigate to SAP JAM Groups tab.
- See no data is displayed.
The SAP JAM Groups tab is currently old and deactivated in the system.
As of the moment, it is not supposed to be used.
This is the system expected behavior.
SAP Jam, JAM, Groups, Group, Opportunity, Service, C4C, Cloud for Customer, Employee, User Profile, Tab, Data, , KBA , LOD-CRM-IN-JAM , JAM Integration with Cloud for Customer , How To