SAP Knowledge Base Article - Public

3006771 - Compensation data values get wiped out after 2nd Rehire Check - Onboarding 2.0

Symptom

Compensation Info/Pay Component Info not copied over to the rehired users.

Environment

SAP Successfactors Onboarding 2.0 - 2011

Reproducing the Issue

  1. Initiate Onboarding for a rehire user
  2. Onboard as new hire in 1st rehire step
  3. Complete NHDR/PDC with compensation info and pay component information saved
  4. Onboard as rehire in 2nd rehire check
  5. Pay Component Info records are not present for the rehired user. The data is wiped off.

Cause

This is currently a know issue related to the Rehiring process.

Resolution

Onboarding engineering team is currently working on the fix for this issue, we are targetting a patch for this on February 7th, 2021.

Keywords

rehire, pay, component, compensation, info, clear, out, wiped, onboarding, rcm, 2.0, 2nd, check , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding 2011