SAP Knowledge Base Article - Public

3006761 - LMS transaction reports is not visible in Usage Analytics

Symptom

Learning Management System related transactions are not visible in Usage Analytics.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

1. Navigate to Admin Center > Usage Analytics

2. Select System Performance > Transactions

3. Notice that no Learning Management related transactions are being displayed.

Cause

This issue is caused by temporary internal Issue with learning module application server node.

Resolution

Our internal team is currently working to resolve the internal issue identified. Further details on the fix will be shared on this KBA.

Keywords

Usage Analytics, Learning Management, Transactions, LMS Transactions , KBA , LOD-SF-PLT-UA , Usage Analytics , LOD-SF-LMS , Learning Management System , Known Error

Product

SAP SuccessFactors HXM Suite 2011