SAP Knowledge Base Article - Preview

3005823 - An MDF Workflow Isn't Triggered but the Transaction is set to Pending Status in Employee Central

Symptom

  • Time Off Workflows not triggered after employee requested leave, although leave request shows as "Pending" status. No workflow exists in Manage workflow Requests / on Approver's Todo Tile.
  • Benefits Workflow cannot be found after submitting Claim, although claim is in Pending status
  • Application error appears trying to cancel Pending Leave / Benefit 
  • All the above issues are for workflows created in Production instances between 20th-23rd December, 2020. If the concerned MDF workflows were not created within this time limit, this article is not relevant.

fingerprint=cd0dd0da76a745e3ce9c96b9225a378b427cac4e

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions

Keywords

sf, success factors, EC, MDF-40540, cd0dd0da76a745e3ce9c96b9225a378b427cac4e, Workflow id =-1 is invalid. No transation, Message key is null, Manager Role in Workflow skipped, Time off workflow not working, PTCH-34807, PTCH-34823, EmployeeTimeInvalidWorkFlowRequestID, EmployeeTimeRequestMissingToDo, PTCH-35122, PTCH-35136, message key is null, missing workflow , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-TIM , Time Off , LOD-SF-MDF , Metadata Framework , Problem

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