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3005823 - MDF Workflow is not Getting Triggered but Transaction is set to Pending Status

Symptom

  • Time Off Workflows are not triggering after employee requests leave, although leave request shows as "Pending" status. No workflow exists in Manage workflow Requests / on Approver's Todo Tile.
  • Benefits Workflow cannot be found after submitting Claim, although claim is in Pending status
  • Application error appears trying to cancel Pending Leave / Benefit 
  • All the above issues are for workflows created between 20th-23rd December, 2020. If the concerned MDF workflows were not created within this time limit, this article is not relevant.

fingerprint=cd0dd0da76a745e3ce9c96b9225a378b427cac4e


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Environment

SAP SuccessFactors Employee Central -  Workflows

SAP SuccessFactors Employee Central -  Time Off

SAP SuccessFactors Employee Central - Benefits

Product

SAP SuccessFactors Employee Central 2011

Keywords

MDF-40540, cd0dd0da76a745e3ce9c96b9225a378b427cac4e, Workflow id =-1 is invalid. No transation, Message key is null, Manager Role in Workflow skipped, Time off workflow not working, PTCH-34807, PTCH-34823 , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-TIM , Time Off , LOD-SF-MDF , Metadata Framework , Problem

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