Customer is unable to cancel any offboarding process as the cancellation reason has no drop down value.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Onboarding 2.0 - All Versions
Reproducing the Issue
- Go to Offboarding dashboard
- View all tasks for any candidate
- Click on Action menu > Cancel Offboarding
- Click on Select cancellation reason dropdown
- No values are available
Picklist ONB2CancelOffboardingReason is missing in Picklist Center
Create the picklist ONB2CancelOffboardingReason in picklist center, with the respective reasons.
offboarding 2.0. cancel, reason, dropdown, blank, reasons, missing, cancellation , KBA , LOD-SF-OBX-OFT , OFB Tasks , LOD-SF-OBX , Onboarding 2.0 , Problem