3005731 - Cancellation reason has no drop down value to cancel Offboarding - Onboarding 2.0

Customer is unable to cancel any offboarding process as the cancellation reason has no drop down value.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Onboarding 2.0 - All Versions

1. Go to Offboarding dashboard
2. View all tasks for any candidate
3. Click on Action menu > Cancel Offboarding
4. Click on Select cancellation reason dropdown
5. No values are available

Picklist ONB2CancelOffboardingReason is missing in Picklist Center

Create the picklist ONB2CancelOffboardingReason in picklist center, with the respective reasons.

Canceling the Offboarding Process

offboarding 2.0. cancel, reason, dropdown, blank, reasons, missing, cancellation , KBA , LOD-SF-OBX-OFT , OFB Tasks , LOD-SF-OBX , Onboarding 2.0 , Problem