When scheduling an interview using interview scheduling the organizer receives an error
SAP SuccessFactors Recruiting Management.
Reproducing the Issue
- Go to interview scheduling
- Select job requisition
- Error Occurs with fingerprint: 693ace4c3563c09bf5f74d682782dd65f2e90b99
The root cause of the issue is that the localized pick list values (translations) were not maintained for a picklist in the "more information" section of the candidate profile Eg: Country or State picklists
To resolve the issue you will need to check the picklist in picklist center.
- Identify the affected candidate
- Go to Job requisition
- Select the candidate
- Review the more information section and confirm the picklist.
- Once picklist is indentified go to Picklist center
- Search the picklist
- Select the value and check the translation
- Add missing translation to all labels
Once the labels have been update the interview process can proceed.
693ace4c3563c09bf5f74d682782dd65f2e90b99, Interview schedule error, picklist, translation , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem