SAP Knowledge Base Article - Public

3005628 - [ONB 2.0]ONB New Hire tasks not triggered

Symptom

After completing New Hire Data Review Step, New Hire Tasks are not triggered

Environment

SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  • Initiate onboarding for the candidate
  • Complete the New Hire Data Review Step
  • New Hire Tasks to be triggered based on the Process Variant Manager
  • Proxy as the HM or the User responsible to carry out the tasks and check the onboarding dashboard
  • Tasks are not triggered

Cause

  1. If Prepare for day one lists are configured in Manage Onboarding/Offboarding Tasks then the subsequent "Select What-To-Bring Configuration" rule maybe incorrect or unassigned

Resolution

  1. Go to Configure Business Rules and search for "Select What-To-Bring Configuration" under scenario
  2. Ensure that only one rule is maintained, kindly delete the additional rule is present
  3. The remaining rule should be assigned or the tasks will not get triggered

See Also

https://help.sap.com/viewer/c94ed5fcb5fe4e0281f396556743812c/2011/en-US/10fc6d44496c4c26a965409cbbedc45b.html

Keywords

New Hire Tasks, Prepare for day One, What-to-bring Configuration , KBA , LOD-SF-OBX-NHA , New Hire Activities , Problem

Product

SAP SuccessFactors Onboarding 2011