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3005280 - "Live connection has failed. Please try again later" error when opening stories based on tunnel type connection in SAP Analytics Cloud mobile applications


  • The following error message occurs in SAP Analytics Cloud (SAC):
    "Live connection has failed. Please try again later" 
  • The same stories working fine in a desktop browser.



  • SAP Analytics Cloud (Enterprise) 2020.21.14
  • SAP Analytics Cloud iOS mobile app (latest)
  • SAP Analytics Cloud Android mobile app (latest)


SAP Analytics Cloud 1.0 ; SAP HANA, platform edition 2.0


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