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3004832 - JSAgent fails to start after changing ssl certificate - SAP ASE

Symptom

After changing the certificate ASE the JSAgent (Job Scheduler) failed to start:

00:140490733565760:121557:2020/11/13 15:12:01.43 jamain Message number: LAYER = (5) ORIGIN = (3) SEVERITY = (5) NUMBER = (4)
00:140490733565760:121557:2020/11/13 15:12:01.43 jamain Message String: ct_connect(): network packet layer: internal net library error: Net-Lib protocol driver call to connect two endpoints failed
00:140490733565760:121557:2020/11/13 15:12:01.43 jamain OS Error: TLS/SSL handshake failed. Check certificate for possible corruption.
00:140490733565760:121557:2020/11/13 15:12:01.43 jamain ct_connect() failed.
00:140490733565760:121557:2020/11/13 15:12:01.43 jamain jsj_AddConxs: jsd_MakeConnection() failed for user jstask to server SSP
00:140490733565760:121557:2020/11/13 15:12:01.43 jamain jsj_CreateConxPool: jsj_AddConxs() failed
00:140490733565760:121557:2020/11/13 15:12:01.43 jamain Initialization failed initializing connection pool
00:140490733565760:121557:2020/11/13 15:12:01.43 jamain Jsagent failed to handle INIT message.
00:140490733565760:121557:2020/11/13 15:12:01.43 jamain JS Agent aborting. Cancel all running jobs.
00:140490733565760:121557:2020/11/13 15:12:01.44 jamain Job Processing failed.
00:140490733565760:121557:2020/11/13 15:12:01.44 jamain JS Agent exiting.

Several attempts to resolve, started receiving the following errors:

00:139722815027008:23889:2020/12/08 14:14:34.59 jamain Initializing SYB_JSAGENT
00:139722815027008:23889:2020/12/08 14:14:34.59 jamain Allocating list resources.
00:139722815027008:23889:2020/12/08 14:14:34.59 jamain Allocating queue resources.
00:139722815027008:23889:2020/12/08 14:14:34.59 jamain Allocating thread resources.
00:139722815027008:23889:2020/12/08 14:14:34.59 jamain Initializing connection pool.
00:139722815027008:23889:2020/12/08 14:14:34.59 jamain ct_init() failed
00:139722815027008:23889:2020/12/08 14:14:34.59 jamain jsj_CreateConxPool: jsd_MakeContext() failed
00:139722815027008:23889:2020/12/08 14:14:34.59 jamain jsd_FreeContext: ct_exit() failed with retcode 0. Potential memory leak.
00:139722815027008:23889:2020/12/08 14:14:34.59 jamain Initialization failed initializing connection pool
00:139722815027008:23889:2020/12/08 14:14:34.59 jamain Jsagent failed to handle INIT message.
00:139722815027008:23889:2020/12/08 14:14:34.59 jamain JS Agent aborting. Cancel all running jobs.
00:139722815027008:23889:2020/12/08 14:14:34.59 jamain Job Processing failed.
00:139722815027008:23889:2020/12/08 14:14:34.60 jamain JS Agent exiting.


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Environment

SAP Adaptive Server Enterprise (ASE 16.0)

Product

SAP NetWeaver 7.5

Keywords

Job Scheduler, SSL, certificate, JS, JSAgent, , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To

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