SAP Knowledge Base Article - Public

3004825 - "Failed to schedule a job" when create Read Audit Reports

Symptom

When user clicks on "Create Read Audit Report" at "Admin Center->Read Audit Reports" very frequently within short period ( more than 30 times), system pops-up "Fail to schedule a job" dialog.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

Steps to reproduce:

1. Go to "Admin Center->Read Audit Reports->Create Read Audit Report"
2. Create "personal search" report more than 30 times
3. It pop-up "Fail to schedule a job" dialog. And the report cannot be generated

Cause

This issue is due to user submitting this job too frequently during a short time period which caused the high frequency of job scheduling operation reached to job throttling limit which is 30 currently.

Resolution

Engineering team is working on fix this issue, the throttling will be increased into 60 and  this fix will be released on b2105 release.

Keywords

SF, SuccessFactors, Read Audit Report, Audit, Job Failed, PLA-16398 , KBA , LOD-SF-PLT-AUDR , Request Audit Report (Not Change Audit) , How To

Product

SAP SuccessFactors HXM Suite all versions