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3004600 - SAP Information Steward 14.2.x tasks fail with empty logs

Symptom

After upgrading SAP Information Steward running a task fails with no error message.

In the InformationSteward.TaskSchedulingService.log the following error stack is seen:

[E] 2020-10-20 05:32:01.536 [TaskSchedulingService][Thread-8] Error>Exception in thread "main" java.lang.NoClassDefFoundError: org/apache/xmlbeans/XmlObject
[E] 2020-10-20 05:32:01.537 [TaskSchedulingService][Thread-8] Error> at java.lang.ClassLoader.defineClass1(Native Method)
[E] 2020-10-20 05:32:01.538 [TaskSchedulingService][Thread-8] Error> at java.lang.ClassLoader.defineClass(ClassLoader.java:851)
[E] 2020-10-20 05:32:01.538 [TaskSchedulingService][Thread-8] Error> at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142)
[E] 2020-10-20 05:32:01.538 [TaskSchedulingService][Thread-8] Error> at java.net.URLClassLoader.defineClass(URLClassLoader.java:530)
[E] 2020-10-20 05:32:01.539 [TaskSchedulingService][Thread-8] Error> at java.net.URLClassLoader.access$100(URLClassLoader.java:76)
[E] 2020-10-20 05:32:01.539 [TaskSchedulingService][Thread-8] Error> at java.net.URLClassLoader$1.run(URLClassLoader.java:431)
[E] 2020-10-20 05:32:01.539 [TaskSchedulingService][Thread-8] Error> at java.net.URLClassLoader$1.run(URLClassLoader.java:425)
[E] 2020-10-20 05:32:01.540 [TaskSchedulingService][Thread-8] Error> at java.security.AccessController.doPrivileged(Native Method)
[E] 2020-10-20 05:32:01.540 [TaskSchedulingService][Thread-8] Error> at java.net.URLClassLoader.findClass(URLClassLoader.java:424)
[E] 2020-10-20 05:32:01.540 [TaskSchedulingService][Thread-8] Error> at java.lang.ClassLoader.loadClass(ClassLoader.java:480)
[E] 2020-10-20 05:32:01.540 [TaskSchedulingService][Thread-8] Error> at java.lang.ClassLoader.loadClass(ClassLoader.java:413)
[E] 2020-10-20 05:32:01.541 [TaskSchedulingService][Thread-8] Error> at java.lang.Class.getDeclaredMethods0(Native Method)
[E] 2020-10-20 05:32:01.541 [TaskSchedulingService][Thread-8] Error> at java.lang.Class.privateGetDeclaredMethods(Class.java:2724)
[E] 2020-10-20 05:32:01.541 [TaskSchedulingService][Thread-8] Error> at java.lang.Class.privateGetMethodRecursive(Class.java:3071)
[E] 2020-10-20 05:32:01.541 [TaskSchedulingService][Thread-8] Error> at java.lang.Class.getMethod0(Class.java:3041)
[E] 2020-10-20 05:32:01.542 [TaskSchedulingService][Thread-8] Error> at java.lang.Class.privateGetMethodRecursive(Class.java:3081)
[E] 2020-10-20 05:32:01.542 [TaskSchedulingService][Thread-8] Error> at java.lang.Class.getMethod0(Class.java:3041)
[E] 2020-10-20 05:32:01.542 [TaskSchedulingService][Thread-8] Error> at java.lang.Class.getMethod(Class.java:1807)
[E] 2020-10-20 05:32:01.543 [TaskSchedulingService][Thread-8] Error> at sun.launcher.LauncherHelper.validateMainClass(LauncherHelper.java:564)
[E] 2020-10-20 05:32:01.543 [TaskSchedulingService][Thread-8] Error> at sun.launcher.LauncherHelper.checkAndLoadMain(LauncherHelper.java:546)
[E] 2020-10-20 05:32:01.544 [TaskSchedulingService][Thread-8] Error>Caused by: java.lang.ClassNotFoundException: org.apache.xmlbeans.XmlObject
[E] 2020-10-20 05:32:01.544 [TaskSchedulingService][Thread-8] Error> at java.net.URLClassLoader.findClass(URLClassLoader.java:444)
[E] 2020-10-20 05:32:01.544 [TaskSchedulingService][Thread-8] Error> at java.lang.ClassLoader.loadClass(ClassLoader.java:480)
[E] 2020-10-20 05:32:01.545 [TaskSchedulingService][Thread-8] Error> at java.lang.ClassLoader.loadClass(ClassLoader.java:413)
[E] 2020-10-20 05:32:01.545 [TaskSchedulingService][Thread-8] Error> ... 20 more
[E] 2020-10-20 05:32:01.545 [TaskSchedulingService][Thread-8] Error>Error: A JNI error has occurred, please check your installation and try again
[E] 2020-10-20 04:45:43.476 [TaskSchedulingService][Thread-8] Error>(d:/depot/bas/sapjvm/81_REL/src/8/jdk/src/share/bin/java.c 1628)
[E] 2020-10-20 04:45:43.555 [TaskSchedulingService][ORBacus:ThreadPerRequest:Dispatcher] Job failed with error code: 1 (TSK-10017)


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Environment

 SAP Information Steward 14.2.x

Product

SAP Information Steward 4.2

Keywords

IS, , KBA , EIM-IS-DI , Information Steward - Data Insight , Problem

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