- Hris Sync and EP Field Company Exit Date (end-date) Was being wiped out during the Incremental Sync Via EC or API Import
- Employee Central (EC) End Date record is not syncing to Employee Profile (EP) field Company Exit Date
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- SAP SuccessFactors HXM Suite
- Employee Central - HRIS Sync
Reproducing the Issue
- Run Daily API upsert or HRIS Sync recurring job
- Export Employee Export (UDF)
- Check Terminate user
- Company Exit Date: blank
Configure the sync-mapping between EC "Termination Date" and Platform "Company Exit Date"
- Navigate to "employmentInfo" element under Employee Central > HRIS Elements
- Select "Details" to the right of the field "end-date"
- Scroll down the Details pop-up to the "HRIS Sync Mapping" section and select the Company Exit Date field
- Click "Done" then click "Save" at the bottom of the employmentInfo element field list
Please refer article 2617614 - Employee Profile: How to Configure companyExitDate Field under Manage Business Configuration
This a bug in the code where users_sys_exitdate was not part of query (user bean) and therefore set to null during the recurring incremental sync, provided there are no updates in the Employment Info record of a particular user
HrisSync uses functionalUserQueryDao.findUsersByIdInBatch() to get userBeans. This query doesn't set the existing users_sys_exitdate to the userBean. When HrisSync save this userBean back to user table, it will override the existing value.
This is a known issue. The engineering team will deploy a fix in B21105 release.
- No date has been confirmed at this time
- Keep tracking release note B21105: PLA-17311
Run Full Hris Sync
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Employee Central Support Engineer Team Action:
- Please refer to Internal Meno
- 2617614 - Employee Profile: How to Configure companyExitDate Field under Manage Business Configuration
- 2618726 - Syncing the country/region of Company between Employee Central and the SuccessFactors Platform
- 2614665 - Syncing the Termination Date between Employee Central and the SuccessFactors Platform
- 2657326 - Data Retention Time Management: Person and Employment Purge Object FAQ
INC0148755, PLA-17311, B21105, HRIS Sync, company exit date, SRSD-83740, employee Profile, employee central , KBA , LOD-SF-EC-HRS , HRIS Sync , LOD-SF-INT-EC , Employee Central SFAPI & OData Entities , Problem