When using an external alias, the error "ICF service node <external alias name> is not active (see SAP Note 517484)" occurs.
The error message is misleading, because external aliases cannot be activated or deactivated.
After recreating the alias, it may work for a short period of time, but then the issue reoccurs.
SAP NetWeaver 7.40 and above
ICF service node "&" is not active (see SAP Note 517484), WEBDYNPRO_RT 023, SHM, SHMM, SICF, icf/shared_memory_cache_off, external alias , KBA , BC-MID-ICF , Internet Communication Framework , Problem
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