During the activation process on android devices, it prompts for access to photos, media and files.
SAP Jam Collaboration
Reproducing the Issue
- Go to SAP Jam
- Click the cog / settings icon
- Select Account Settings
- Click Mobile Setup
- Select Activate via Camera
- Scan QR Code
The SAP Jam android app requires users to grant permission to external storage on the device. Upon app start-up, select 'Yes' at the "Allow SAP Jam to access photos, media, and files on your device?" prompt. Selecting 'No' closes the application. Users may grant or revoke access anytime under Android’s app permissions.
Jam mobile, Android, Allow SAP Jam to access photos, media, and files on your device, mobile activation , KBA , LOD-SF-JAM-MOB , Mobile App Issues , Problem